How Self-Image Congruence Impacts Customer Satisfaction in Hotels

Correlation of Service Quality, Customer Satisfaction, Customer Loyalty and Life Style at Hot Springs Hotels

Taking Lushan Hot Springs Recreational Area as an example, this research explores the relationship between hot springs hotels’ service quality, customer satisfaction, customer loyalty and lifestyle. Research outcomes indicate that hot springs hotel operators need to enhance customer satisfaction in order to improve customer loyalty directly or enhance service quality in order to improve custome...

The Explanatory Potential of Congruence in the Relationship Between Retail Image , Brand Image and Retail Customer Satisfaction

This paper aims to contribute to current customer satisfaction and retailing literature by conceptualising the relationship between retail image, brand image and whether a congruent relationship between the two influences customer satisfaction. Whilst most literature pertaining to customer satisfaction tends to consider the concept in terms of an independent variable, this paper seeks to explor...

Cultural Impact on Customer Satisfaction and Service Quality Evaluation in Hotels

Automatically Exploring How Uncertainty Impacts Goal Satisfaction

A dynamically adaptive system (DAS) monitors itself and its execution environment to assess requirements satisfaction at run time. Unanticipated environmental conditions may cause sensory inputs that alter the self-assessment capabilities of a DAS in unpredictable and undesirable ways. Moreover, it is impossible for a human to know and/or enumerate all possible combinations of system and enviro...

Child abuse dimensions with self body-image and sexual satisfaction

Childhood abuse has direct effect on body image So that the body image affects the some aspects of psychological which has a direct relationship with sexual satisfaction also has effect on sexual satisfaction indirectly The purpose of this research was to study childhood dimensions with self-body image and sexual satisfaction. This research is conducted as correlation-descriptive study. A sampl...